Effective date: 13th May 2025

Last Updated: 13th May 2025

Introduction

Scope

This Privacy Policy applies to all users who access or use Ambrotech Apps through mobile apps, websites, or other connected services.

Information we collect

• Personal Information: Name, phone number, email address, location, business-related data, and identity verification details.
• User Submissions: When you post products or offerings on the MarketConnect platform, we collect information provided by you, such as product specifications, quantity available, pricing, and any other relevant details.
• Product Categorization: We may collect information about the categories or tags you select to categorize your products accurately within the platform.
• Visibility Preferences: We collect information about your visibility preferences for product posts, including whether you choose to make them visible to all users or restrict visibility to specific groups.
• Device Information: Includes device model, operating system, unique device identifiers, IP address, and browser type.
• Media & AI Data: Includes images, videos, and documents you upload or capture within the platform and AI-generated results.
• Location Information: We may request access to GPS or network-based location data to support features such as geo-tagging farm sites or facilitating real-time traceability.
• Communication Data: Chat logs, transactions, and support inquiries.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with the platform. These technologies help us personalize your experience, analyse trends, and track user behaviour.
• Third-Party Information: We may receive information from third-party sources, such as social media platforms or business partners, in accordance with their privacy policies.
• Other Information: We may collect any other information necessary to provide and improve our services, as outlined in our Privacy Policy.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Services
• Personalize the user experience and deliver relevant content
• Enable direct communication with other users or service providers
• Analyse trends and usage to enhance product development
• Send notifications, updates, or support messages
• Integrate with WhatsApp Business and Meta/Facebook platforms (as applicable)
• Comply with legal obligations or protect against misuse

Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., WhatsApp Business API, hosting, analytics, or customer support) to facilitate operations.
• Platform Partners: Entities involved in fulfilling platform services such as hatchery-to-farm traceability or logistics coordination.
• Law Enforcement or Legal Requirements: If required by applicable law or to protect rights and safety.
• Internal Group Companies: Affiliated entities under Ambrotech for service enhancement or administrative purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic system is 100% secure. We encourage you to use strong passwords and maintain confidentiality of your credentials.

Data Retention

We retain your personal information as long as your account is active or as necessary to provide services. We may retain certain data for compliance, legal, or operational reasons after account deactivation.

User Rights

Depending on your location, you may have the right to:

• Access the data we hold about you.
• Correct or update your information.
• Delete your account and associated data.
• Object to or restrict processing.
• Withdraw consent for optional data sharing.
• To exercise these rights, contact us at: info@ambrotechs.com

Children’s Privacy

Our Services are intended for users above the age of 18. We do not knowingly collect data from children. If you believe a minor has provided us personal information, please contact us for deletion.

Third-Party Links and Integrations

Our services may link to third parties. Their privacy policies apply separately.

International Users

Your data will be processed and stored in India per Indian law if you access from outside India.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the Apps or via email. Continued use after such updates constitutes acceptance of the new policy.

Compliance and Jurisdiction

We comply with Indian cyber laws. Any privacy-related dispute will be governed by Indian law and subject to courts of state of Telangana.

Contact us

• Ambrotech Solutions Pvt. Ltd.
• H.No. 8-2-248/B/37, Journalists Colony
• Road No. 3, Banjara Hills, Hyderabad - 500034
• 📧 info@ambrotechs.com
• 📞 +91-63035 39064